Refund Policy

Last Updated: August 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which www.oakvantryon.com will process refunds for services provided through the website www.oakvantryon.com. This policy is designed to ensure transparency and fairness while providing maximum legal protection to www.oakvantryon.com in accordance with applicable laws and regulations in Ukraine (UA).

Scope and Applicability

This policy applies to all users of the services offered by www.oakvantryon.com. By using our services, you agree to be bound by this Refund Policy. If you do not agree with the terms of this policy, you must refrain from using our services.

Definitions

• Service(s): Refers to the software as a service (SaaS) products and any related services provided by www.oakvantryon.com through www.oakvantryon.com.
• User: Any individual or entity that accesses or uses the services provided by www.oakvantryon.com.
• Refund: The return of funds to a User for services that have been paid for but not satisfactorily delivered according to the terms outlined in this policy.

Main Policy Content

1. Refund Eligibility

Refunds may be issued under the following circumstances:

• If the User cancels their subscription within the first 14 days of the initial purchase, they are eligible for a full refund.
• If the User experiences a significant service disruption that is not resolved within 72 hours of reporting the issue, they may request a refund for the affected period.
• Refund requests must be submitted in writing to communication@www.oakvantryon.com within the applicable timeframes.

2. Non-Refundable Circumstances

The following circumstances are not eligible for refunds:

• Requests made after the 14-day period following the initial purchase.
• Failure to utilize the services or any portion thereof.
• Changes in User preferences or business needs.

3. Refund Process

To initiate a refund, Users must:

1. Submit a written request to communication@www.oakvantryon.com detailing the reason for the refund request.
2. Provide any relevant documentation or evidence supporting the request.
3. Allow up to 14 business days for the refund to be processed upon approval.

User Rights and Obligations

Users have the right to:

• Request a refund in accordance with the terms outlined in this policy.
• Receive clear communication regarding the status of their refund request.

Users are obligated to:

• Provide accurate and complete information when submitting a refund request.
• Comply with the terms and conditions of this Refund Policy.

Limitations and Disclaimers

www.oakvantryon.com shall not be liable for any indirect, incidental, or consequential damages arising from the use of the services or the inability to use the services. The maximum liability of www.oakvantryon.com for any claim arising out of or relating to this Refund Policy shall not exceed the amount paid by the User for the services in question.

Data Protection/Security

All refund requests and related personal data will be handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect User information. Users are encouraged to review our Privacy Policy for more details.

Changes to Policy

www.oakvantryon.com reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on www.oakvantryon.com. Users are encouraged to review this policy periodically to stay informed of any updates.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

Company: www.oakvantryon.com
Phone: +380687347225
Email: communication@www.oakvantryon.com
Address: Gulliver Business Center, Sportyvna Square, 1, Kyiv, 01601, Ukraine

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of Ukraine. Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts of Ukraine.